How orders & returns work

Who do I buy from?

Ooh Goody is an affiliate product discovery website. We don't have a basket or checkout, don't take payments and don't hold stock. When you choose “Shop at retailer”, you leave Ooh Goody and buy directly from that retailer, under its terms.

Delivery, returns and refunds

The retailer you bought from handles delivery, return labels, refunds and faulty-item claims, in line with UK consumer law and its own returns policy. Please contact the retailer first, using the details in your order confirmation. Return windows and conditions vary, so check the retailer's policy before you buy.

Can Ooh Goody help?

We can't access your order, issue refunds or arrange returns, but you're welcome to contact us — for example if a listing on our site looks wrong, so we can review or remove it.

Prices and availability

Prices shown are the last price we checked, with the date. They can change at any time, so always confirm the price, stock and delivery on the retailer's site before buying.

Commission

Ad: some links earn us a commission at no extra cost to you. Commission is never guaranteed — retailers can decline or reverse it, for example when an order is cancelled, returned or refunded. Read our affiliate disclosure.